Sunday, May 27, 2012

Nation branding complications for China and Israel

Continuing from my last post, and discussion with American University researcher Efe Sevin, I thought it would be worthwhile to share two news items I read on the relation between soft power and nation branding efforts by countries. 

Bloomberg view columnist William Pesek, in his piece Even $3 Trillion Can’t Buy China Love or Good PR talks about China's difficulty in sustaining a favorable image of itself in the light of the recent controversies, in his words, 
"the Bo Xilai scandal, the diplomatic gymnastics over Chen Guangcheng, propaganda attacks on U.S. Ambassador Gary Locke, tossing out Al Jazeera’s lone Beijing correspondent and bullying the Philippines over a cluster of rocks in the ocean"
He talks of China as an insecure power, uncomfortable with the publicity that its massive investments in soft power is garnering for the nation and not very successful at managing the perception of a 'peaceful rise'.

On the other hand, writing for the Foreign Policy magazine, Aaron David Miller in the article, Israel's image revisited, tries to analyse why does Israel get bad PR consistently and the consequent erosion of it's image in the international stage. He states,
"In the eyes of the world, Israel has shed its image of a small state struggling against impossible odds. Israel now has "security needs" and "requirements" rather than existential fears; its power obligates it to be more magnanimous and forthcoming on peace issues; its strength should produce restraint, not excess"
and adds that the asymmetry of power that exists between a nation with GDP per capita of USD 31,000, 100 listed companies in the NYSE and a nuclear power that too, vis-a-vis its neighbors in the Arab world, strapped  for resources and mired in political conflicts, significantly contributes to the erosion of Israel's image. 

Both writers state that irrespective of what the world media has to say, true soft power is only  gained by actions - by what these countries individually do. No amount of branding exercise can help their image if not backed by actions. 

In marketing communications, we believe that you cannot sell a bad product. Once a good product is developed, marketers have to ensure it is 'seen' (hence promote) to generate demand. So nation branding technically can be an exercise in futility in political terms (focused efforts like investor relations or tourism etc can reap some benefits)

Now this is a tricky situation for both China and Israel. One can't help notice that both these countries are very unique politically,

  1. China remains an authoritarian socialist state controlled by one party with limitations on freedom
  2. Israel, on the other hand, is the only other country apart from Pakistan, in this world, that was born on the basis of religious identity (different from a theocratic state). In the history of the nation state, formed on the basis of cultural or linguistic identity, Israel remains 'exclusivist.'

In this context note that they are mostly talked about by an all powerful global media based in, and, controlled by liberal democracies be it in United States, Europe or India; for consumers with starkly different political attitudes when compared to both these countries. So the definition of a "good product" and a "bad product" is contentious. In addition, the standard of evaluation is distinctly different from the "Political Brand DNA," if I may use the term, of both China & Israel. This is a very pertinent example of how media becomes an independent power center in  international politics and how nation branding for countries is a complex task. To shape the narrative, you have to become a part of the story...and get trapped!

Suggestions/Critiques welcome.

-- Madhur

Monday, May 7, 2012

Public Diplomacy vs Nation Branding

We often tend to use Public Diplomacy (PD) interchangeably with Nation Branding. While there are definitely certain overlaps, a clear distinction does exist between both the practice areas. That's why I found Daryl Copeland recent post on the CPD Blog: PUBLIC DIPLOMACY, BRANDING, AND THE IMAGE OF NATIONS, PART II: MORE OF THE SAME, OR DIFFERENT? very interesting. In this very well written post, Daryl explains some fundamental distinctions between PD and nation branding and aptly states that,
"If public diplomacy is thought of as a nations’ book, then a nation’s brand is something like its cover, designed to appeal viscerally to the consumers of international policy by encouraging potential buyers to open the book (or visit the country, buy the product, or support the international policy objective). But because the market evolves quickly, the cover’s design may need attention even before the book requires revision and a new edition can be released."
He explains that PD is characterized by meaningful dialogue and relationship building and not based on "information dominance" or "message dumping." An alternative policy instrument in the hands of governments today, PD is central to managing international issues through consistent engagement, in which, communicating a point of view is as important as listening to a point of view. PD can be one of the approaches for nation branding and consists within itself  host of activities focused on communications, stakeholder engagement, collaboration and influencing public opinion. With such an approach PD seems to be the application of public affairs and strategic communications to the practice of international relations (as I always maintained in this blog). Daryl also tends to agree when he says that PD has more in common with public relations as a practice. This was also underlined in the Report of the Defense Science Board (US Department of Defense, 2004) in which it clearly stated that,

"In an age of global media, the internet revolution and powerful non-state actors - an age in which almost everything governments do and say is understood through mediating filters of news frames, culture, memory, and language - no major strategy, policy, or diplomatic initiative can succeed without public support. Fulbright scholarships, youth exchanges, embassy press briefings, official websites in language versions, and televised interviews with ambassadors and military commanders are examples of public diplomacy."
To cite an example in the context of India, "Incredible India" , is more of a nation branding campaign while the distinguished lecture series organized by the Ministry of External Affairs (MEA) is more of a PD exercise. PD as a practice has recently been growing and one of the primary reason is the media proliferation and information revolution (This was however was overlooked in the reasons given for a PD resurgence in the above mentioned blog post.).That's the reason why strategic communications form the core of PD.

Suggestions/Critiques welcome.

-- Madhur
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